Reviews of PerlDesk at Cobalt Raq Links

PerlDesk Reviews

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Description:	PerlDesk, is a fully featured help desk system, it is an ideal solution for companies with more than one technician who are required to support many users. PerlDesk has many features to streamline support and help improve customer communications. PerlDesk allows convenient submission of support requests from users, they can either use the web based help desk - or simply send an email which is then logged straight into the perldesk database for staff review. Perldesk can be easily integrated into any Cobalt Raq server.
Added:	07-15-2003

PerlDesk Reviews : ( 1 )

The perldesk solution is not viable. I purchased the product and worked for a couple of hours with a PerlDesk Tech support guy who was unsure if the product worked on a 550 and did not have any soltuions for product activiation. I worked with three other developers who are very adept, and NONE of them could get this product to work. We continued to work with PerlDesk without any success.
10-07-2003	Bryant Nielson